Refund Policy

Last Updated: September 14, 2025

At Leadership Education And Development ("we," "us," or "our"), we strive to deliver exceptional value through our services, including leadership training, DISC assessments, and team-building workshops. To maintain the integrity and personalized nature of our offerings, we do not offer refunds or returns for any services purchased.

No Refunds or Returns

• All payments for services, including DISC assessments, individual or group debriefs, and leadership workshops, are final and non-refundable.

• This applies to all formats, whether delivered in-person, virtually, or via digital tools.

• We encourage you to review service details in your booking confirmation or contact us before purchasing to ensure the service meets your needs.

Cancellations

• Cancellations made at least 48 hours before a scheduled session may be rescheduled at our discretion, subject to availability, but no refunds will be issued.

• No-shows or cancellations within 48 hours forfeit the full payment.

Exceptional Circumstances

If we cancel a service due to unforeseen circumstances (e.g., facilitator unavailability), we will offer rescheduling or, at our sole discretion, a credit for future services. No cash refunds will be provided.